Returns & Exchanges

At Oscalito, we pride ourselves on the quality of our Italian-made garments and offer a 30-day return window for items in their original, unworn condition. If your purchase does not meet your expectations, we provide a seamless process to ensure your total satisfaction.

Return Process

  • 1.
    Initiate Your Request

    Log into your customer account and select the order containing the items you wish to return to receive a unique Return Authorization Number.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, ensuring the garment remains in its pristine, unwashed state.

  • 3.
    Ship to Italy

    Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location for secure transport to our atelier.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.