Returns & Exchanges
At Oscalito, we pride ourselves on the quality of our Italian-made garments and offer a 30-day return window for items in their original, unworn condition. If your purchase does not meet your expectations, we provide a seamless process to ensure your total satisfaction.
Return Process
- 1.Initiate Your Request
Log into your customer account and select the order containing the items you wish to return to receive a unique Return Authorization Number.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment remains in its pristine, unwashed state.
- 3.Ship to Italy
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location for secure transport to our atelier.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.