Frequently Asked Questions

Everything you need to know about your luxury shopping experience.

What materials are used in Oscalito garments?

We pride ourselves on using only the finest natural fibers, including Egyptian cotton, pure silk, Australian merino wool, and refined lace, all ethically sourced and processed.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the EU and 5-10 business days for international orders. Express shipping options are available at checkout.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a refund.

How do I care for my delicate garments?

To maintain the quality of our natural fibers, we recommend hand washing in cold water with a neutral detergent or using a professional dry cleaner for silk and wool items.

How can I find my correct size?

Each product page features a detailed size guide. Since our garments are made in Italy, we provide conversions for US, UK, and EU sizing to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.